Renaissance Chicago O'Hare Suites Hotel

I appreciate the luxurious suite. It was spacious and sanitized. The two entries into the bathroom were extra nice. The room service was excellent: cleaning workers were so polite; the desk clerks were passionate about helping me with my needs; the resturant service was delicious and pleasant; etc... The shuttle to/from airport saved us a lot of money; taxi cabs were always instantly available,... As you can tell, I am a very satisfied customer.

If I had to name anything(s) needed to make my stay at Renaissance Suites any more pleasant than it was, I woud say add a bath tub, and a microwave. That's all I can think of. Thank you for being a part of the memories of attending my baby daughter's college graduation from North Park University in Chicago.

Wifi was only available in lobby not in the rooms!

Great beds, nice sitting area in the room. Really helpful and friendly shuttle drivers to airport.

No tea, no shower gels etc. and had to ask for enough towels.

My stay was great loved the convenience of the pool. We had a remodeled room which was great.my kids loved the room. Staff was excellent. The Price was quite fair, i was surprised. Great stay

My 1 and only complaint is the bed was way to hard. My body was hurting the next morning. Besides that my stay was terrific. And will for sure be back. Just need softer beds

Rooms are great and the staff members are extremely nice

No wi-fi

nice and big rooms, close to a subway station

internet is not included

The staff was great, subway very close

pity they have no shuttle to the convention center!

Nothing

Too expensive for the facility they have

Friendly and helpful staff.

Shuttle bus driver did not come inside hotel to let us know it was time to depart and board.

Room is spacious. Hotel is close to Blue Line train station.

Staff plus everything elsePleas

It was very clean and convenient to the airport and the train. Our room was really nice and spacious. I would stay here again for a quick trip.

It was a good property. Older rooms, but sufficient. good location to the airport and didn't hear any noise. Great place for breakfast. good rates

parking garage

Great location! Near to the convention center and the L.

Parking costs, wifi fees not technically hidden but needed to look for them to show that they would be charged on top of the room costs.. Food, wifi, parking ridiculously priced.

Very good location and friendly staff. Spacious room with a very comfortable bed! A shame I was only there to rest for a few hours before my connecting flight. Would definitely stay there again.

That there was no free WiFi in the rooms. WiFi is practically a necessity nowadays. Charging customers for WiFi in their rooms is definitely not acceptable in my opinion.